FAQs
FAQ
Our knowledge of the resort comes from years of responding to email inquiries, getting ourselves lost, finding ourselves, late-night bar conversations, your feedback, plus translations of Japanese brochures. Find out what Hakuba is like before you visit, learn a bit about the history of the town, the surrounding area, and what you can expect from the weather. Updating this task is on going, if you think anything is out of date or we have missed anything or just plain wrong then please get in touch with us from the Contact Page >>
FAQ About Hakuba 
How do I get to and from Hakuba?
How do I get to and from Hakuba?When is the best time of year to visit Hakuba?
What is Hakuba really like?
What are the local food specialties to try?
What type of restaurants does Hakuba have?
Where can I pick up my emails?
Can I use my credit card in Hakuba?
Where can I withdraw money from?
What hours are the super markets open?
Are there any nightclubs in Hakuba?
Is there a laundry in Hakuba?
Where is the tourism information?
Are there any English speaking doctors in the resort?
Can I drink the water?
What time do the ski lifts open?
Are all the ski area lifts interconnected?
What lift pass should I buy?
What dates do the ski lifts open and close for the season?
What happens if I lose my lift pass?
Do I need a photograph on my lift pass?
Are the lift passes automatic?
What lifts are open in summer?
FAQ Skiing & Snowboarding
Should I rent or bring my own skis or board?
What are the ski areas for beginners?
What are the ski areas for intermediates?
What are the ski areas for advanced?
Should I take lessons?
Do the instructors speak English?
Is there night skiing in Hakuba?
What are the colors on the piste map?
Where can I get a piste map from??
Which mountain restaurants should I try?
Are there any snow parks in Hakuba?
FAQ Winter
What is the average temperature in Winter?
What clothing do I need for around town?
What type of footwear should I bring?
I am driving, do I need snow chains to snow tyres on my car?
How can I find out if it is going to snow or not?
What is going on in the resort in Winter?
What can I do on a bad weather day?
FAQ Green Season
Where are the best MTB tracks?
Can I rent a MTB in Hakuba?
What is canyoning?
Is Hakuba busier in the summer or winter months?
What are the best hiking routes?
Where is the best place to have a picnic?
Why is Lake Aokiko so clear?
What can I do on a bad weather day?
FAQ Travel & Transport
Is there a direct train from Tokyo?
Is the bus comfortable?
How fast is the bullet train?
Can I send my skis/board by courier?
Where is the nearest shinkansen station?
What is the Genki-Go bus?
How can I get to the ski areas from my accommodation?